by Tom Heuerman
(Plymouth, MN)
Melanie and I survived the record flood of the Red River in Moorhead, MN in 2009. I spent a year dealing with SBA, FEMA, State of MN, City of Moorhead, and homeowner's insurance. I concluded that citizens lose billions each year because they just give up trying to understand the insurance policies, procedures, bureaucracy, etc.
I didn't give up.
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